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Privacy

Privacy Rule

in this page you will find information on how to maTatti your personal data when you purchase our products in the online shopping section of our site (“Store”).
We provide this information not only to comply with legal obligations regarding the protection of personal data provided for by Regulation (EU) 2016/679 (“Regulation”), but also because we believe that the protection of personal data is a fundamental value of our business and we want to provide you with any information that can help you protect your privacy and control the use of your data in relation to the browsing experience on our site.

We remind you that the processing of personal data carried out in relation to Tatti services / products is described in the specific information that will be issued at the time of signing the contract or that will be reported in the sections of the site duly highlighted.

Information on the processing of personal data

When you visit this site, or when you fill out the online forms to proceed with the purchase of products / services available in the Store or to request support and assistance, or when you access the reserved area of the site, we can process the following personal data (ie data relating to identified or identifiable persons). For each type of data you will find information on the purposes of processing, the mandatory or optional nature of providing data, the methods and place of treatment, the legal basis of the processing, as well as the persons to whom the data may be communicated and the relative retention period.

Name, surname, username, password

  • Purpose of the treatment

  • Account registration

  • Provide support in the recovery of access credentials

  • Execute your requests (eg request for assistance and support, formulation of estimates)

  • To fulfill the obligations deriving from the current legislation

  • Transmission of service communications and / or related updates

  • With your consent and limited to contact data, send promotional messages, by email, by phone or by automated messages, on Tatti products and services and by other companies of the group, and

  • to propose market research or promotional activities generally promoted by Tatti .

  • With your consent, activity of profiling and analysis of the browsing experience for marketing and promotional purposes, limited to contact data, those related to the use of the product or your

  • interaction with our services (eg the request for information on a product, analysis of support requests, etc.).

Provision of mandatory or optional data

  • The requested information is mandatory for the following purposes:
    Registration of the user and for the subsequent supply of the service or product by Tatti, of the other companies in the Tatti group involved in the provision of the service and related and

  • instrumental services, such as outsourcers in charge of the same service or related services.
    Except in the case where the data is necessary for other purposes, the release of data for sending promotional messages on Tatti products and services and, possibly, other companies of the group or for profiling activities is optional and may be omitted .

Mode and place of treatment

The processing related to the activity of this site and the Store takes place at the headquarters of the Owner and / or data controllers who work on behalf of Tatti within the European Union.

Personal data are mainly processed with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Legal basis for data processing

Regarding the purposes related to the maTattiment of the account and the execution of the requested services, your data are processed on the basis of the need to execute your request.
For the purposes of sending promotional messages and / or for profiling purposes, the data are processed only with your consent.

Recipients of the data

  • The data may be communicated to other companies of the Tatti group for the provision of the service as well as to call center and technical assistance service providers, who act as data processors.

  • In case of consent to the processing of data for marketing and / or profiling purposes, your data may also be processed by companies that act as Data Processors in support of Tatti in marketing and / or profiling activities (eg service providers DEM, market research company).

  • Your data could also be communicated to the competent Authorities and to other legitimated subjects in fulfillment of the legal obligations.

Data retention period

For the period strictly necessary to achieve the purposes for which they were collected. Data may be stored up to 10 years for statutory, tax and accounting purposes.
In case of data processing for marketing and / or profiling purposes, the data are kept until the consent is revoked, or in the maximum terms permitted by law.

Email and postal address and telephone number

Purpose of the treatmen

  • Account registration

  • Provide support for recovery of login credentials

  • Execute your requests (eg request for assistance and support, formulation of estimates)

  • Sending information and other activities necessary for the conclusion or execution of contracts signed by you

  • With your consent and limited to contact data, send promotional messages, by email, by phone or by automated messages, on Tatti products and services and by other companies of the group, and to propose market research or promotional activities generally promoted by Tatti .

  • With your consent, activity of profiling and analysis of the browsing experience for marketing and promotional purposes, limited to contact data, those related to the use of the product or your

  • interaction with our services (eg the request for information on a product, analysis of support requests, etc.).

Provision of mandatory or optional data

  • The requested information is mandatory for the registration of the user and for the subsequent supply of the service or product by Tatti, the other companies of the Tatti group involved in the provision of the service and related and instrumental services, for example outsourcers in charge of the same service or related services.

  • Except in the case where the data is necessary for other purposes, the release of data for sending promotional messages on Tatti products and services and, possibly, other companies of the group or for profiling activities is optional and may be omitted .

Mode and place of treatment

The processing related to the activity of this site and the Store takes place at the headquarters of the Owner and / or data controllers who work on behalf of Tatti within the European Union.

Personal data are mainly processed with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Legal basis for data processing

  • Regarding the purposes related to the maTattiment of the account and the execution of the services requested, your data are processed on the basis of the need to execute your request.

  • As for the purposes of profiling and / or sending promotional messages, the data are processed only if you have given your specific consent.

  • For the purposes of sending promotional messages and / or for profiling purposes, the data are processed only with your consent.

Recipients of the data

  • The data could be communicated to other companies that act as data processors, for the maTattiment and technical assistance of the account, the site and the services offered.

  • in case of consent to the processing of data for marketing and / or profiling purposes, your data may also be processed by companies that act as data processors in support of Tatti in marketing and / or profiling activities (eg suppliers of DEM services, market research company).

Data retention period

  • For the period strictly necessary to achieve the purposes for which they were collected. Data may be stored up to 10 years for statutory, tax and accounting purposes.

  • In case of data processing for marketing and / or profiling purposes, the data are kept until the consent is revoked, or in the maximum terms permitted by law.

 

Data used for anti-fraud checks

 

Purpose of the treatment

  • Checks to prevent and combat computer fraud, including to protect your identity and your purchases.
    Provision of mandatory or optional data
    Mandatory for the use of the Store service

Mode and place of treatment

The related treatments are carried out through our intermediary in payment services through.

These checks are carried out using the fraud prevention systems made available.

Legal basis for data processing

  • Regarding the purposes related to the maTattiment of the account and the execution of the services requested, your data are processed on the basis of the need to execute your request.

  • Regarding the purpose of sending promotional messages, the data are processed only if you have given your specific consent.
    Recipients of the data

The data could be communicated to other companies of the Tatti Group, which operate as data processors, for the maTattiment and technical assistance of the account, the site and the services offered.

Data retention period

  • For the period strictly necessary to perform these obligations, up to a maximum.
    You will find further information regarding the processing of your personal data (for example in relation to the purchase / subscription of products or services of Tatti or other Group companies that provide services rendered available on the portal, customer care services, etc. ) in the information that is available in other sections of the site and which are appropriately highlighted.

Change of choices and revocation of consent

If you change your mind, you can change at any time the choices you made by contacting us in the ways indicated below or, if you no longer wish to receive our commercial communications, using the cancellation link available at the bottom of our commercial communications.
Any failure to issue or revoke the consent does not prejudice in any way the use of the services of the Store or the services and products purchased.

Rights of the interested parties

You can access your data at any time and for free, receive your personal electronic data in a structured and commonly used mechanically readable format and ask us to send it to another data controller (data portability), and have them corrected, updated, modified or delete (subject to any applicable exceptions). We inform you that requests for deletion of data are subject to current legal requirements and to the conservation of documents imposed on us by laws or regulations.

You can also update the data provided to Tatti and exercise your other rights, including those mentioned above, by sending your request to the Data Protection Officer at the email address info@tatti.srl, or by mail to Tatti. Data Protection Officer. When contacting us, you must ensure that you include your name, email address, postal address and / or telephone number (s) to make sure we can handle your request correctly.

If you believe that we have not been able to respond to you satisfactorily or that there is a problem with how we handle personal data, you can always contact the national data protection authority (Data Protection Authority). personal).